Dream Dentistry "Over Delivers" to Patients with the Help of iCare Financial
iCare Financial Dental Newsletter - April 2016
Dr. Gordon Roeder is the dentist and practice owner at Dream Dentistry & Sleep Care in Quakertown, PA. For the past 25 years, the practice has offered cosmetic and general dentistry. Dream Dentistry & Sleep Care also has an intensive focus on treating sleep apnea patients.
The Path Towards iCare Financial
Dr. Roeder was looking into a new Financing option for his patients when he first heard about iCare Financial. As Dream Dentistry & Sleep Care practices general dentistry, the practice handles many implant and large reconstruction cases and, of course, often run into issues with patients who simply can't afford treatment.
Dr. Roeder was seeking a method that was good for patient acceptance as well as good recourse for himself. The practice had been using Care Credit for patient Financing, but found many severe drawbacks including stringent acceptance levels. Frequently, Care Credit would turn down patients altogether. Dr. Roeder selected iCare Financial and has been using it with excellent results.
To date, his practice has been using iCare Financial for cases both large and small. "If someone has periodontal problems, they may use a smaller amount. If they have a larger treatment or crown and bridge treatment, they will use a larger amount. We're seeing it across the board for different treatments," Dr. Roeder said. In the future, he also anticipates that iCare Financial will be used for more sleep apnea treatments.
Navigating Patient Treatment Acceptance
At the time of treatment presentation, the team at Dream Dentistry & Sleep Care informs the patients of their commitment to getting their mouth rebuilt that isn't covered by insurance. They suggest a few forms of Financing including Care Credit and, of course, iCare Financial. They have found that patients are extremely receptive to iCare's friendly monthly payment program.
A Major Financial Boost for the Office
Since implementing iCare Financial, Dream Dentistry & Sleep Care has found that they are averaging double the size of cases and double the collections. Dr. Roeder is highly satisfied with the results he's seeing in terms of his bottom line.
"I love the fact that a large part of it isn't coming out of my pocket or the businesses' pocket," explained Dr. Roeder. "With the insurance participation and Care Credit, we lose a huge portion of the profit. Taking home a paycheck at the end of the treatment is nice."
Enabling Patients to Get the High Quality Treatments They Deserve
To date, Dr. Roeder and his team have found that patients are very satisfied with iCare Financial. In many cases, it has enabled them to successfully receive treatments that they might otherwise not have access to.
Dr. Roeder pointed out, "We are a high quality oriented office. The fact that patients can get the quality dentistry now that they couldn't have gotten before due to not being accepted for Financing mediums, it makes them very happy. We're over delivering by providing a Financing option that they haven't had before."
He has found that multiple patients were very happy with the option for iCare Financial because they had tried other options and were denied regardless of the fact that they were hard working individuals with a checking account. With the help of iCare, patients found that they could defer some of the payments without encountering any high interest rates.
To sum up his thoughts on iCare Financial, Dr. Roeder explained, "It is a tool that people can use to improve their health."
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