How iCare Can Transform a Dentistry Practice

Our Happy Patient

iCare Financial Dental Newsletter – January 2018

Dr. Rick Winter D.D.S, M.A.G.D.D.I.C.O.I

Dentists have found that they are able to provide something very special to their patients when they offer dental Financing through iCare Financial. Across the board, they agree that patients are both thrilled and relieved when they learn that there is an additional option that can enable them to get the treatments they desperately need.

In a recent New York Times article entitled “Patients Mired in Costly Credit from Doctors,” Jessica Silver-Greenberg sets out to discuss different Financing options for patients and how patients are often misled about the terms of medical credit cards like CareCredit. However, iCare Financial is not a credit card.

iCare Financing plans

Instead, they “offer Financing plans through providers’ offices.” As a result, patients always experience 0% interest. They do not experience issues such as rising interest rates while on an iCare dental patient Financing plan.

Dentists in different parts of the country report that they have had similar transformative experiences with iCare Financial. Dr. Rick Winter D.D.S. M.A.G.D. D.I.C.O.I. at Hampton Dental Associates in Milwaukee, Wisconsin found that choosing to use this dental patient Financing program has helped them treat more patients and boost revenues.

Dr. Rick Winter has been using iCare Financial for over two years. Even though they don’t specifically advertise that they offer this dental patient Financing program, they have found word has quickly spread and patients now ask for iCare Financial by name.

Financing through iCare Financial appeals to all types of people from all walks of life and a wide variety of demographic groups, which includes everyone from elderly and retired people to young couples and working families. Even people with dental insurance only get a certain amount allotted per year towards treatments. As a result, they are often left desperate for help and looking for viable options.

Typically, dental offices would offer only outside Financing via CareCredit. Most people cannot qualify for CareCredit. Dr. Winter explains, “There’s a world of difference between iCare Financial and CareCredit. We talk to people about their credit and usually people say they just can’t qualify.”

Dental offices have found that iCare is very easy to explain to patients and it is also easy to set up. Dr. Winter adds, “There is a very easy application, and a small down payment. Patients can get everything done the same day. There is no comparison with other programs because iCare doesn’t account for creditworthiness. There is a huge population pool that doesn’t meet the score and they need high-level dental treatment. In today’s economy, the ability to offer Financing to patients without seeing creditworthiness has been a blessing to them.”

Dr. Winter has also seen a tremendous difference in how patients leave his office, stating, “People no longer leave with a long face because they know they can’t qualify. With iCare, they are very happy once we explain everything on paper. We give them different options for how we can break it down to lower payments.”

iCare Financial Program

Another huge benefit of iCare Financial is that it has been tremendously effective in building strong relationships with patients. Dr. Winter explains, “Sometimes iCare is our patients’ last hope. They have usually been somewhere else before and they don’t have dental insurance or other means of paying for it.”

Thanks to iCare Financial, patients are able to successfully finish their treatment plans. “A lot of those people would have been lost,” says Dr. Winter. “Only a small percentage of them would probably have continued with their dental care.” You can visit Dr. Winter’s website at www.hamptondentalassociates.com.

In summary, iCare Financial enables patients, even those with poor credit, to receive the dental treatments they need. Unlike medical credit cards, which can sometimes offer sketchy and unfair terms, iCare provides a safe and effective way for patients to pay for and receive top-notch dental care.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Dental Arts of San Diego Now Offers “Two Flavors of Ice Cream”

general dentistry

iCare Financial Dental Newsletter – November 2017

Dental Arts of San Diego is a full-service dental practice that offers general dentistry and cosmetic dentistry as well. The wide range of services offered include emergency services like root canals, crowns and bridges, Lumineers, Invisalign, dental implants, periodontal treatments, bone grafting, treatments for sleep apnea and much more.

Dental Arts of San Diego has found that offering iCare Financial as an alternative payment method has dramatically raised treatment acceptance rates. They are able to retain patients who otherwise may simply not have been able to proceed with their treatments.

Dental Arts of San Diego Now Offers “Two Flavors of Ice Cream”

Dental Arts of San Diego is a full-service dental practice that offers general dentistry and cosmetic dentistry as well. The wide range of services offered include emergency services like root canals, crowns and bridges, Lumineers, Invisalign, dental implants, periodontal treatments, bone grafting, treatments for sleep apnea and much more.

The practice’s owner is Dr. Alena Nawrocki. Dr. Nawrocki received her dental degree from Minsk Medical University in 1999 and then her Doctorate of Dental Surgery from Loma Linda University in 2006. Jessica Wiegers is the Office Manager at Dental Arts of San Diego. Her favorite part of dentistry is interacting with patients and helping them overcome financial obstacles so that they can achieve their most optimal smile.

Why Choose iCare Financial?

About one year ago, Dental Arts of San Diego began offering iCare Financial as a payment option for patients. Initially, the doctor had a flyer and thought it looked interesting. She reached out to iCare Financial to see if their payment plans would be a good fit. One of the primary factors that drew Dr. Nawrocki and Jessica to this option was that they liked the fact that, unlike Care Credit, no credit check is necessary to use it.

Jessica explained, “There are various reasons people wouldn’t want to use Care Credit. Some people have bad credit, others just don’t want that mark on their credit scores. For those reasons they may avoid having their credit run. We are now allowed to reach those patients that were previously being lost. We’ve been able to recoup that revenue for the practice. “

Presenting More Choices to the Patient

Currently, Jessica is presenting two options to patients who are looking to pay for their treatments plans, namely, Care Credit and iCare Financial and. She explains to patients that the first option has a zero down policy and you can make monthly payments. On the other hand, iCare Financial has no credit check, 30% down and then monthly payments.

“Lots of time patients will immediately say my credit isn’t so good, so I’d prefer iCare Financial,” said Jessica. “Or I’m looking to buy a house right now, so I’ll go with this one. Sometimes patients just want to make a larger down payment and like the idea of putting 20% down. We present both options and give them their preference.”

In some cases, of course, patients are not approved for Care Credit. In that situation, Jessica is able to immediately reassure them that there is another option. She sees their facial expressions switch from stressed to relieved. “Patients know that you are trying to do something for them. They don’t feel that you are just leaving them high and dry with no available options,” pointed out Jessica.

The team at Dental Arts of San Diego believes that when you’re presented with two options, you’re more likely to select one of them. “If I was to tell you can have chocolate ice cream or vanilla ice cream, you’re more likely to have ice cream,” observes Jessica. “If I were to tell you that I only have vanilla ice cream for you, you’re more likely to say no.”

Improving Patient Acceptance Rates

Dental Arts of San Diego has found that offering iCare Financial as an alternative payment method has dramatically raised treatment acceptance rates. They are able to retain patients who otherwise may simply not have been able to proceed with their treatments.

Jessica explained, “Patients are now absolutely more likely to accept a treatment plan. They feel like they have options available to them. Already they are nervous because they have to have dental treatment. They are more likely to be happy when there are options available to help them. That alleviates that issue of financial stress, and they are more likely to accept.”

Many patients would have been lost without having flexible payment options. They would have had to proceed with no treatments or limited treatments. For example, using iCare Financial as a payment option might allow Dr. Nawrocki to proceed with a bridge or implant, where otherwise the patient’s financial status would have left no possibility other than an extraction. They can now treat the whole issue and not just do something immediate.

In one year, Dental Arts of San Diego has had 44 cases with iCare Financial with a gross total of over $85,000.

Jessica added, “When they are in pain, they want to get out of pain. They are afraid of experiencing pain and financial pain too. Offering iCare Financial for payments eases their fear of the financial pain.”

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Schaumburg Dental Studio Uses iCare Financial with Success

dental financing newsletters

iCare Financial Dental Newsletter – July 2017

Located in Schaumburg, Illinois just outside of Chicago, Schaumburg Dental Studio has been using iCare Financial as a payment option for a about a year. Dr. Jignesh Patel, DDS opened up Schaumburg Dental Studio about seven years after completing his dental degree. He thrives, in particular, on the social and charitable world of dentistry. The practice offers a wide range of services including cosmetic dentistry, orthodontics, periodontics and restorations. Schaumburg Dental Studio even offers pediatric dentistry.

Finance Coordinator Dolly Rodriguez assists patients to navigate payment plans and Financing. She deals every day with helping patients figure out how to pay for larger treatments when they do not have the resources to pay for it out of pocket.

Schaumburg Dental Studio sought out iCare Financial, as they were looking for a solution for their patients who either didn’t have good credit or who simply could not get approved through Lending Club or Care Credit. They found that iCare satisfied all of those criteria.

When it comes time to discuss payment plans, Dolly presents all of the options at the same time. The current Financing options they suggest to patients include personal credit cards, Care Credit, the Lending Club and iCare Financial. All of the options can also be seen on their website at http://www.schaumburgdentalstudio.com/finance-options/.

Dolly explains, “Some patients don’t have the credit line, especially for very big cases, and yet they need work to get done. iCare Financial has been very helpful for those patients.” In particular, those opting for iCare Financial have been looking to fund larger treatments like cosmetic dentistry and veneers.

dental financing newslettersShe states that the profit center of the practice has definitely improved, thanks to iCareFinancial. Patients who would simply go away without proper treatments are now able to successfully proceed and pay for their dental care.

Dolly adds, “I think iCare Financial is a good way to offer patients a way to qualify when they don’t want a credit check. We wanted to make sure patients have all their treatment options available. We wanted to give them more payment choices so they could go ahead and get the work done.”

Schaumburg Dental Studio wants to continue on this path to make sure patients have everything they need in terms of dental health and wellness.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Family and Sedation Dentistry Specializes in Comfortable Solutions

iCare dental financing program

iCare Financial Dental Newsletter – May 2017

Family and Sedation Dentistry is a North Carolina practice that focuses on helping to ensure patients are relaxed and comfortable. Dr. Bertrand Bonnick has over 1100 hours in sedation dentistry. Between offering pain-free dentistry and unique payment options, this practice is able to ensure the highest quality of patient experience. Located in High Point, Dr. Bonnick serves the High Point, Greensboro, Winston-Salem and Triad areas.

Tonya is the Front Desk Administrator who handles coordinating treatment plan payments. She has been very pleased with their decision to take payments via iCare Financial. One reason that she likes it is that offering this alternative payment option is just another way that their practice is able to customize their actions to meet patient needs.

She also appreciates the fact that iCare gives the patient room to decide what kind of payment plan they would like per month. The dental team is then able to work directly with the patient to coordinate what makes them most comfortable.

Dr. Bonnick explained, “I would recommend iCare to doctors interested in problem solving. Doctors can help patients work out the treatment they need, without compromising ethical standards.”

What Patients Choose iCare Financial?

Tonya has found that patients are typically choosing to use iCare Financial to get dental loans for larger treatment plans that cost between $500 – $5,000. When she explains how it works to patients, she has found reactions ranging from surprise to happiness. Often they are worried about the status of their credit. This can be due to the fact that they do not have good credit or for another reason such as they are trying not to get any dings on their credit report prior to making a large purchase such as a house.

Ensuring a Smooth and Problem-Free Experience

In regards to their use of iCare Financial to date, Dr. Bonnick added, “One of the things iCare does it take away emotional aspect from the front desk in terms of negotiating payments for balances due or large amounts. It takes away the subjectivity and allows us to follow along with the program. The plan is all written out, signed and there is a history and record.”

Expanding the Patient Base

Tonya has noticed that there has been positive word of mouth among their patients. Patients find that pressure has been taken off of them and they want to share the information.

Now when people call into the office and ask if they have payment plans, the team at Family and Sedation Dentistry is able to firmly say, “Yes!” They also distribute brochures in the office about this payment method and have a large banner on their website that plainly states, “Payment plans available through iCare.”

Between taking iCare Financial as a payment method and offering pain-free dentistry with sedation options, there is nothing to stand in the way of patients receiving the treatment they need at Family and Sedation Dentistry.

Dr. Bonnick pointed out, “Lots of patients can’t afford treatment without dental insurance and only 50% of them actually have dental insurance. Now we can say if you really want to use a plan, here is another alternative to get the care you need. It is a great option to have.”

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Patients and Dental Team Grateful for the Opportunity to Offer Flexible Payment Plans at Dr. Rick Friedrichs, DDS

Dental Patient Financing Program

iCare Financial Dental Newsletter – January 2017

Dr. Rick Friedrichs, DDS is a general, family and cosmetic dental practice located in Tomball, Texas. The practice has been serving the Tomball Community for over 30 years, and their philosophy is “to always be a patient centered practice that is dedicated to providing comprehensive dental care in a warm, caring, Christian environment.” In addition to regular exams and cleanings, this innovative practice also offers orthodontics, dental implants, smile makeovers and treatments for TMJ/ TMD.

When it comes to payments, the practice accepts most forms of insurance. However, as with most dental offices, patient insurance only covers a small portion of treatments. As a result, Dr. Friedrichs and his team offer other means of Financing such as Care Credit and iCare Financial. As they proudly promote on their website www.tropicaldentist.com, iCare Financial offers 0% interest and instantly approves all patients without a credit check.

They have been using iCare Financial for about 3 years for patient payments and have found it to be quite successful. Dr. Friedrichs and his team stated that they would definitely recommend iCare to other dentists.

A Match for the Practice’s Approach and Philosophy

General Manager Brad Bowsher mentions that using iCare Financial has enabled the practice to offer dentistry to patients that they otherwise wouldn’t be able to help. If not for iCare, the dentist would be “putting out fires” for people having issues rather than offering comprehensive dentistry.

Dr. Friedrichs explained, “In many cases I can now treat comprehensively what I would’ve treated palliatively or limited in the past. So, it’s been a great benefit for me as well as the patients.”

Brad added, “It’s a blessing for our patients and for our practice as well, as we are a Christian oriented practice. Patients are very thankful. Some went years and years with no one able to help them. Some don’t have wherewithal to save money just for dental work.”

An Improvement on Past Payment Policies

The reality of the situation, as Brad explained, is that many patients they see simply don’t have credit. “They are good people who have experienced some difficulties,” pointed out Brad. “Now they are able to get the work they really need, like a root canal, instead of pulling a tooth.” Further, the use of iCare Financial has allowed the practice to add an additional $150,000 to $250,000 of income each year.

Consistent Marketing Welcoming All Patients

The practice’s marketing states that there is an interest free Financing plan for everyone. That means that “if you fit the criteria, there is a plan for you.” Patients who have come to Dr. Friedrichs and have seen this to be true, then tend to happily refer their friends and family. New patients, of course, are also pleased to find a dental practice that will work with them financially.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Breezy Dental Makes Oral Care a Breeze

Dentist and girl

Breezy Dental Makes Oral Care a Breeze – November 2016

Located in Clearwater, Florida, Breezy Dental has established remarkably patient-friendly policies to benefit its patients seeking dental care. Born in Westchester, New York, Dr. Michael DiPiazza is the owner and primary care provider at Breezy Dental. While the practice sees patients of all ages, the majority of patients are post-retirement and have very specific requirements of what they can spend on their health each month. This is one of the reason that they have chose to offer Financing through iCare Financial.

An In-House Plan Combined with iCare Financial

A few years ago, Breezy Dental decided to adopt some new payment policies with the goal of enabling more patients to get the care they need. They launched a discount plan specially designed for patients without dental insurance, and later they also began using iCare Financial as well.

Since that time, the practice has seen significant growth. Patients are able to take advantage of the Breezy Dental discount plan and then use iCare Financial to pay for their treatments. Patients also have spread the word about flexible iCare Financial payments, further increasing the number of new patients that the practice sees.

Ever since Breezy Dental began using iCare Financial, they started to use dental credit cards like Care Credit less and less.

Dr. DiPiazza explained, “Even though patients have credit, the rates they get are high from the dental cards. Care Credit requires stellar credit; we do get money upfront, but there are extreme fees. It doesn’t work for either side of the party. For people interested in making payment plans, iCare Financial is very useful. Sometimes it is the only option for patients.”

Breezy Dental’s Office Manager Sabrina stated, “iCare Financial’s payment schedule offers flexibility. Patients know how much they can afford on a monthly basis.”

Dr. DiPiazza added, “If patients do have excellent credit, they find they can get a better interest rate on a credit card from their bank. That’s why Care Credit tends to rarely be beneficial for Breezy Dental’s patients who are mostly retirees on a fixed income.”

Working with Patients and with iCare Financial

As of 2016, Breezy Dental is also offering procedures that tend to be more expensive like dental implants. “Since we have a maximum amount of $20,000 per patient, dental implants can also be applied to iCare Financial. It’s something new we are offering, and patients have already inquired about it.”

Sabrina pointed out that the iCare Financial system is remarkably easy to use. “The system is easy to manage and easy to figure out”, she said. “It gives me a lot of flexibility to add on treatments and Financing based on the needs of patients.”

A Solution for Offering the Care that Patients Need

Dr. DiPiazza specified that there is often a direct correlation between how much money people have and how much dental care they need. In other words, if they have more money at their disposal, they will need fewer treatments and vice versa. That’s why a workable solution like iCare Financial is so valuable for patients who are low on funds.

He concluded, “A lot of people just don’t want to deal with high interest rates. That’s why iCare Financial fills a unique niche in dentistry.”

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Dream Dentistry “Over Delivers” to Patients with the Help of iCare Financial

iCare Dental Patient Financing

iCare Financial Dental Newsletter – August 2016

Dr. Gordon Roeder is the dentist and practice owner at Dream Dentistry & Sleep Care in Quakertown, PA. For the past 25 years, the practice has offered cosmetic and general dentistry. Dream Dentistry & Sleep Care also has an intensive focus on treating sleep apnea patients.

The Path Towards iCare Financial

Dr. Roeder was looking into a new Financing option for his patients when he first heard about iCare Financial. As Dream Dentistry & Sleep Care practices general dentistry, the practice handles many implant and large reconstruction cases and, of course, often run into issues with patients who simply can’t afford treatment.

Dr. Roeder was seeking a method that was good for patient acceptance as well as good recourse for himself. The practice had been using Care Credit for patient Financing, but found many severe drawbacks including stringent acceptance levels. Frequently, Care Credit would turn down patients altogether. Dr. Roeder selected iCare Financial and has been using it with excellent results.

To date, his practice has been using iCare Financial for cases both large and small. “If someone has periodontal problems, they may use a smaller amount. If they have a larger treatment or crown and bridge treatment, they will use a larger amount. We’re seeing it across the board for different treatments,” Dr. Roeder said. In the future, he also anticipates that iCare Financial will be used for more sleep apnea treatments.

Navigating Patient Treatment Acceptance

At the time of treatment presentation, the team at Dream Dentistry & Sleep Care informs the patients of their commitment to getting their mouth rebuilt that isn’t covered by insurance. They suggest a few forms of Financing including Care Credit and, of course, iCare Financial. They have found that patients are extremely receptive to iCare’s friendly monthly payment program.

A Major Financial Boost for the Office

iCare Dental Patient Financing

Since implementing iCare Financial, Dream Dentistry & Sleep Care has found that they are averaging double the size of cases and double the collections. Dr. Roeder is highly satisfied with the results he’s seeing in terms of his bottom line.

“I love the fact that a large part of it isn’t coming out of my pocket or the businesses’ pocket,” explained Dr. Roeder. “With the insurance participation and Care Credit, we lose a huge portion of the profit. Taking home a paycheck at the end of the treatment is nice.”

Enabling Patients to Get the High Quality Treatments They Deserve

To date, Dr. Roeder and his team have found that patients are very satisfied with iCare Financial. In many cases, it has enabled them to successfully receive treatments that they might otherwise not have access to.

Dr. Roeder pointed out, “We are a high quality oriented office. The fact that patients can get the quality dentistry now that they couldn’t have gotten before due to not being accepted for Financing mediums, it makes them very happy. We’re over delivering by providing a Financing option that they haven’t had before.”

He has found that multiple patients were very happy with the option for iCare Financial because they had tried other options and were denied regardless of the fact that they were hard working individuals with a checking account. With the help of iCare, patients found that they could defer some of the payments without encountering any high interest rates.

To sum up his thoughts on iCare Financial, Dr. Roeder explained, “It is a tool that people can use to improve their health.”

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Access Dental and Dentures is Transforming Lives with the Help of iCare Financial

Access Dental and Dentures

iCare Financial Newsletter – March 2016

Access Dental and Dentures is a high volume dental practice that offers three convenient Missouri locations, Springfield, Osage Beach and Rolla. Each of the locations not only has full onsite dental labs, but also takes iCare Financial as a form of payment. They have been offering iCare for slightly more than a year and have brought in a combined revenue of $612,042.14 with approximately 501 patients able to receive the treatment they needed.

iCare From the General Manager’s Perspective

Kari Hicks is the General Manager and contact for all 3 locations. Kari explained, “A lot of our iCare payments have been for high ticket items that people can’t afford like dentures, crowns, bridges and implants. Our patients have taken advantage of it for both small and larger treatment plans.”

Kari points out that accepting iCare Financial has been a major boost for the business. People call all the time asking if Access Dental and Dentures accepts payment plans. They used to only be able to offer patients Care Credit, but not all patients qualified so they ended up not being able to treat all prospective patients.

She added, “Since iCare came along, we found a good 80% of people who didn’t qualify for Care Credit found iCare Financial was a good fit. We have had a good response almost always.”

Navigating the Patient Payment Process

Handling iCare for all three locations has kept Kari very busy. She comments that she often does multiple payment plans per day.

Their acceptance of iCare Financial has generated positive word of mouth in the region. “Just today I had someone call and ask about iCare Financial,” said Kari. “I said ‘Yes, we actually do.’ Usually they ask about payments, not iCare. But today, she asked for it by name.”

When a patient is looking to finance a treatment plan, an Access Dental and Dentures team member immediately tells that individual about Care Credit as well as iCare Financial. Some patients state right off the bat that they won’t qualify for Financing. When that occurs, the staff skips over mentioning Care credit and goes directly to explaining iCare Financial and how it works. In many cases, when patients call asking about Financing, the team only tells them about iCare Financial.

Changing People’s Lives for the BetteriCare Dental Financing

There have been a myriad of instances where the fact that Access Dental and Dentures offers iCare Financial has dramatically improved patients’ lives for the better. For example, one patient came in to Access Dental recently saying that her sister’s wedding was coming up that very weekend and she really wanted to get dentures.

She had accidentally busted her dentures just the week before this occasion and, as a result, she didn’t have any teeth. She wanted to get everything ready to go for her sister’s wedding and was really upset because her insurance wouldn’t cover the dentures she so desperately needed. Her worst fear was not even being able to smile at her sister’s wedding.

Kari explained, “When we told her about iCare Financial and how it worked, she was super happy. She was immediately ready to go. Now she’ll have her dentures ready for the wedding!”

In regards to other dental practices and their decision of whether or not to utilize iCare Financial’s services for patient payments, Kari added, “If you have concerns about whether it will work or they keep their end of the bargain, they do. I can testify to that. By far, it’s one of the best things we have done for our practice.”

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.