Patients and Dental Team Grateful for the Opportunity to Offer Flexible Payment Plans at Dr. Rick Friedrichs, DDS

iCare Financial Dental Newsletter – January 2017

Dr. Rick Friedrichs, DDS is a general, family and cosmetic dental practice located in Tomball, Texas. The practice has been serving the Tomball Community for over 30 years, and their philosophy is “to always be a patient centered practice that is dedicated to providing comprehensive dental care in a warm, caring, Christian environment.” In addition to regular exams and cleanings, this innovative practice also offers orthodontics, dental implants, smile makeovers and treatments for TMJ/ TMD.

When it comes to payments, the practice accepts most forms of insurance. However, as with most dental offices, patient insurance only covers a small portion of treatments. As a result, Dr. Friedrichs and his team offer other means of Financing such as Care Credit and iCare Financial. As they proudly promote on their website, iCare Financial offers 0% interest and instantly approves all patients without a credit check.

They have been using iCare Financial for about 3 years for patient payments and have found it to be quite successful. Dr. Friedrichs and his team stated that they would definitely recommend iCare to other dentists.

A Match for the Practice’s Approach and Philosophy

General Manager Brad Bowsher mentions that using iCare Financial has enabled the practice to offer dentistry to patients that they otherwise wouldn’t be able to help. If not for iCare, the dentist would be “putting out fires” for people having issues rather than offering comprehensive dentistry.

Dr. Friedrichs explained, “In many cases I can now treat comprehensively what I would’ve treated palliatively or limited in the past. So, it’s been a great benefit for me as well as the patients.”

Brad added, “It’s a blessing for our patients and for our practice as well, as we are a Christian oriented practice. Patients are very thankful. Some went years and years with no one able to help them. Some don’t have wherewithal to save money just for dental work.”

An Improvement on Past Payment Policies

The reality of the situation, as Brad explained, is that many patients they see simply don’t have credit. “They are good people who have experienced some difficulties,” pointed out Brad. “Now they are able to get the work they really need, like a root canal, instead of pulling a tooth.” Further, the use of iCare Financial has allowed the practice to add an additional $150,000 to $250,000 of income each year.

Consistent Marketing Welcoming All Patients

The practice’s marketing states that there is an interest free Financing plan for everyone. That means that “if you fit the criteria, there is a plan for you.” Patients who have come to Dr. Friedrichs and have seen this to be true, then tend to happily refer their friends and family. New patients, of course, are also pleased to find a dental practice that will work with them financially.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

Sierra Animal Hospital Stands Up to the Competition with iCare Financial

iCare Financial Veterinary Newsletter – September 2016

Based in Sierra Vista, Arizona, Sierra Animal Hospital is a veterinary practice that focuses on taking care of small and exotic animals. Owned by veterinarian Dr. Bone, the practice includes 5 different practicing associates. Services offered include well exams, boarding, declawing, dental cleanings, spaying and neutering, and much more.

When it comes to paying for treatments, payment is always due at the time of service, with the exception of iCare Financial. Office Manager Trace Manning first heard iCare Financial recommended by a friend who works at a clinic in Phoenix. This friend explained that it was a reliable payment system for patients who wanted something other than the usual Financing options. Trace looked into this payment service, signed her practice up with iCare Financial and they have submitted 238 treatment plans that have generated over $139,000 in revenue.
Trace explained, “Being a pet owner requires a responsibility. iCare Financial allows for patients to take on that responsibility.”

Promoting iCare Financial to Patients


Sierra Animal Hospital has found that most of the people who qualify for Care Credit already have it when they come in. However, most people will not qualify for Care Credit. Others plan to pay by credit card or are just unprepared to pay.

Trace finds that the team is able to explain how iCare Financial works to patients in very plain English. That’s why sometimes those who are planning to pay by credit card switch over to iCare, as they find it’s a better financial arrangement to match their needs and budget.

Sierra Animal Hospital has placed information in every room that promotes iCare Financial and how it works. When a patient and their animal are checked in they immediately go into the exam rooms and have a chance to review the iCare literature. Through that means, most people initiate the idea to use iCare Financial on their own.

The practice also places TV commercials mentioning iCare Financial as their “Financial Partner.” They find that they get a lot of clients that way. It also builds automatic trust and respect for iCare and its high level of credibility.

Saving Lives of Pets

Through being able to offer iCare Financial as a payment method for patients, Sierra Animal Hospital has been able to save many lives. In particular, iCare is ideal in those unexpected emergencies that occur like Parvo and snakebites. Between hospitalizing, treating animals and sometimes even surgeries, the fees can quickly amount to a thousand dollars or more. Sierra Animal Hospital typically sees 5-15 Parvo cases a month and 3-4 rattlesnake bites.

Before offering iCare as a payment option, only 1 in 3 people would typically be able to afford to treat their dog’s Parvo case. The rest would just go home with some fluids and antibiotics as they were not able to afford the unexpected bill of $500 or $600. As a result, the survival rate was about 50-50.

When the practice is able to properly care for sick puppies through hospitalization, they save their lives 99% of the time. Thanks to offering iCare Financial, clients are now choosing to treat their dog’s Parvo cases 4 out of 5 times.

Why is iCare Financial the Best Financial Partner?

Trace says that using iCare Financial “gives your company a sense of ease.”

Years ago, Sierra Animal Hospital used to have to rely on hiring debt collectors when clients defaulted on their payments. They found that a debt collector was much more expensive and also an unpredictable experience. Plus, debt collectors take half of what they collect.

Taking on the Competition

Two national pet care chains also exist in the Sierra Vista region and are major competition for Sierra Animal Hospital. While an independent veterinary practice would typically be completely outperformed by these well-funded brand names, Sierra has held up to the competition, thanks in part to iCare.

Trace pointed out, “Before we were being smashed by competitors. iCare Financial is part of the way we’ve beat them. Once we started offering payment options like iCare, it was a one-two punch.”

Sierra Animal Hospital has found that it is possible to stay ahead of multi-million dollar corporations by simply allowing people the opportunity to pay. “iCare Financial is a great partner for small businesses,” Trace added.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.

iCare Financial and Project Main Street are Teaming Up to Ease the Financial Burden of Victims of ALS (Lou Gehrig’s Disease) Through Donations

Project Main ST

iCare Financial Newsletter – January 2016

In their newest campaign, iCare Financial and Project Main Street are working together to help ease the financial burden on victims with the terminal disease called Amyotrophic Lateral Sclerosis (ALS, also known as Lou Gehrig Disease). For each consumer plan processed through the iCare Financial Program, iCare will donate $1 towards Project Main Street’s mission.

Project Main Street was founded by Tim Sheehy in 2007, a young 35 year old entrepreneur, husband and new farther was diagnosed with ALS and only given an estimated 3 years to live. Tim unfortunately passed in April 2007 like so many diagnosed with ALS. 80% of ALS’ victims die in the first 3 years and the rare 20% remaining may live 5 years or more. Although Tim is no longer with us, his fight and his passion continue to help individuals and their families through Project Main Street, which is now maintained by his friends and family. This non-profit organization thrives off of the support of their volunteers and donations. If you would like to learn more or contribute to Project Main Street, Please visit or email them at info@projectmainst.orgour-founder

“Until there is a cure, there is Project Main St.”

Emmet Towey, friend of the founder & member of the Board of Directors

Help iCare Financial contribute a great monetary boost to Project Main Street’s mission of lifting the financial burden left upon ALS victims. The proceeds raised will be used to issue grants to help individuals ease the financial burden often associated with this debilitating and invariably fatal neurological disease. The funding will allow victims to add the necessary equipment to their homes and vehicles, these tools are essential to their simple day to day routine and help improve their last years and quality of life. All donations to Project Main Street lands in the hands of people in need.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.