Award-Winning Texas Dental Practice Offers New, Creative Dental Financing for Local Families

Dr. Melissa Santilli announces a long-standing partnership with iCare Financial, the first-of-its-kind to lower the cost of dental care for all Crossroad, TX area patients.

Atlanta, GA – November 5, 2019

Honey Dental’s unique mission to perfect the smile of everyone in their community truly sets them apart from traditional dental practices. Led by compassionate dentist, Dr. Melissa Santilli, she brings her sharp eye and passion for learning to provide an excellent dental experience to all of her patients. With a lifelong goal to protect her patients’ teeth for a lifetime, Dr. Santilli wanted to find a way to expand her reach and lower the financial burden of dental care inevitably placed on families. Out of this need to increase accessibility to the Crossroads, Texas community is how the partnership between Honey Dental and iCare Financial was born.

iCare Financial’s affordable monthly payment plans were officially rolled out in October 2016. Since the initial implementation, Honey Dental has been able to offer more comprehensive dental care to their patients, regardless of their immediate ability to pay.


“This has been a great alternative for us, instead of having to run credit checks on our patients. With iCare we can get them all approved quickly and they feel more comfortable being able to spread out the costs into smaller affordable payments,” explains Jeremy, Honey Dental’s Officer Manager.

Not only does iCare enable dentists, like Dr. Santilli to continue their mission of providing superior dental care that their patients can now afford, but iCare also offers a host of built-in safeguards to ensure dentists receive full payment for their services. To mitigate the risk of default, iCare covers 100% of the treatment cost, even if a patient defaults on their payment arrangement. In addition, all payment processing and collection is handled by iCare’s administrative staff, reducing the overhead costs for dental practices. All payments are then transferred to the dental practice within 2 business days.

Thanks to iCare, we have been able to generate $80,000 to $100,000+ in additional revenue since October 2016. Our patients feel more confident in their ability to pay and we, as a dental practice, feel protected and know that we will receive the total balance dueno matter what,” adds Jeremy.

With an affordable payment option in place, Honey Dental patients do not have to sacrifice their dental care. Instead, they can now rest assured that they can receive the highest quality (and most affordable) services they need to restore or maintain their dental health.

Award-Winning Texas Dentist Implements New, Innovative Billing Program

Dr. Behrooz Khademazad announces a partnership with iCare Financial to offer more creative dental financing to Grand Prairie, TX area residents.

Atlanta, GA – August 1, 2019

Published and highly-recognized dentist, Dr. Behrooz Khademazad leads the way with Grand Prairie Family Dental in providing superior and affordable dental care for his patients. With over three decades of experience and known for their compassion, the leading dental practice offers a wide range of services including Implants, Braces, cosmetic, and preventive routine services. Their July 2012 rollout of iCare Financial has been a business game changer, enabling them to lower the financial burden of dental care and give families more payment plan options.

“We have had iCare for almost 7 years now and we love the ability it gives us to treat our patients without them having to worry about how they can afford the treatments. iCare is helping us fulfill our mission of providing customized care to each of our patients and to improve their lives and well-being through quality oral care,” explains Dr. Khademazad.

Unlike other medical billing programs that often require an extensive credit check, iCare enables patients to easily set up small, more affordable monthly payments. To help reduce the administrative burden of payment collection for dental practices, iCare also manages all payment processing directly with the patient and transfers payments to the dental practice within 2 business days. In addition, the financial burden of delinquent accounts is mitigated through iCare’s innovative program, whereby dental practices are guaranteed full payment for treatments rendered, regardless even if a patient is unable to fulfill their payment arrangement.

With a short implementation period, Grand Prairie Family Dental was able to get iCare up and running quickly and were pleased to begin offering the new payment options within a few weeks. As dental practices nationwide partner with iCare’s industry-leading dental billing program, gaining access to high-quality dental care will become more affordable.

Top-Rated Virginia Dental Practice Sets the Stage for Affordable Dental Care For All

The award-winning doctors at Smiles for Life Dental Care roll out a new dental financing plan, offering the Shenandoah, VA community an affordable way to access quality dental care. 

June 3, 2019

Bridgewater, Virginia based dental practice, Smiles for Life, recently announced higher patient satisfaction as a result of implementing a new, more flexible dental financing program called iCare Financial. With a mission to create smiles that last a lifetime, Drs. McIntyre and Whiting and associates, with the help of iCare, have been able to restore hope to patients that thought they had to bypass necessary dental procedures due to the cost. 

At Smiles for Life, their team of dentists combine patient-centered care with high-quality services to keep their patients’ smile strong and healthy. As a full service practice with four full-time doctors, Dr. Joe McIntyre, Dr. Dan Whiting, Dr. Kelsey Rockey, and Dr. Bryant Ash, and as a certified Medicare Provider, Smiles for Life is able to meet the varied dental needs of their patients, even in Bridgewater, a small community of approximately 7,000 residents. 

“Now with iCare in place, since June 2016, we are able to offer a lot more payment flexibility to our patients. We’ve even noticed a measurable increase in our referral rates and overall higher patient satisfaction, knowing they can finally affordably access the dental services they need,” explains Smiles for Life’s Financial Manager.


The implementation of the full iCare program was relatively straightforward, letting Smiles for Life patients begin to immediately reap the benefits of being able to make monthly payments, even for their most comprehensive dental work. With a proven track record of exceeding patient expectations, Smiles for Life offers treatments ranging from routine cleanings and exams to more complex restorative and cosmetic procedures. 

And, with the addition of iCare, Shenandoah valley residents will have even more access to the care they need to feel confident in their appearance and not have to worry about being looked down upon due to the state of their teeth. 



Memphis Dental Practice Enhances Patient Care with All-Inclusive Payment Options

Dr. Charles Spell III, partners with iCare Financial to offer more affordable dental care for Tennessee residents.

Atlanta, GA – October 5, 2018

When it comes to providing superior care to their patients, Dr. Charles Spell III and his friendly staff at Heart Smiles in Memphis, TN are a cut above the rest. After noticing that they were turning away many patients who could not afford to get the dental services they needed, Dr. Spell actively sought out a new financial alternative. In April 2017, Heart Smiles partnered with iCare Financial to begin offering a host of low-cost, all-inclusive payment arrangements.

“Having iCare makes it very convenient for our patients. With no credit check, the process is fast and we can get the patient the financing they need without taking time out of their busy schedules. It is one of the best things we’ve used and don’t know what we would do without this innovative payment program. In fact, our patients are referring their friends and family to us because they know we can help them get the dental services they need – in a way that they can afford,” explains Heart Smiles’ Office Manager.


Unlike other known medical billing programs, iCare only requires an active checking account and does not perform a credit check on each applicant. This enables patients to set up a monthly payment plan to cover the total cost of their dental procedures.  To reduce the resources and financial burden placed on dental staff, all payment tracking and account management is handled directly by iCare. In addition, to enhance the level of protection for each dental practice, iCare guarantees payment, even if a patient misses or defaults on the initial payment arrangements. 

Since the iCare Financial rollout over 18 months ago, Heart Smiles has been able to increase booked appointments and revenue by 40-50%. Their patients are generally healthier and feel more supported in their healthcare decisions, as they are able to get the dental services they need to maintain their oral health. And, the number of referrals have significantly increased, with many new patients citing them choosing Heart Smiles because of their payment flexibility. 

iCare’s industry-leading program is enabling dental practices from across the country to continue their mission of providing superior service to all of their patients, regardless of their ability to pay.

Leading Dental Practice Announces Seven-Figure Savings with Innovative Billing Program

California-based dentist partners with iCare Financial to leverage creative financing to reach more patients and boost revenues.

Atlanta, GA – April 2, 2018

Dr. Marty Lipsey, a renowned California dentist and dental business consultant, has increased his business revenues by almost $1,000,000 by partnering with dental billing company, iCare Financial. As financial considerations keep more and more people from completing necessary treatment at the dental office, dental practices are forced to find proven ways to attract patients and to make it easier for them to say yes to treatment –  Dr. Lipsey’s practice was no exception. Getting patients to move forward can sometimes be challenging when the reasons for “dental avoidance” are considered. According to the American Dental Association, the cost of dental procedures is the number one reason households are skipping the dentist.

Yet, as other dental practices struggle to balance the cost of dental procedures with patients’ dental needs, Dr. Lipsey has seamlessly increased business by 20% each year. With iCare’s industry-changing program, Dr. Lipsey can provide all of his patients with a low-cost, affordable payment option to ensure they have access to the dental care they need.

“What I noticed with my patients is that they often couldn’t qualify for credit. Or, if they did qualify, it was not enough to cover the entire cost of their procedures,” explains Dr. Lipsey

Unlike other medical billing programs that require a credit check, iCare more easily enables patients to set up a monthly payment plan to cover the total cost of their dental procedures.

All of the backend payment tracking and account management is handled through iCare and dental practices are guaranteed payment, even if a patient’s account becomes delinquent.

With their easy-to-implement billing system, Dr. Lipsey was able to pair iCare’s payment options with his existing billing program and reach more patients without having to do any extra work.

As the founder and president of Medical Billing For Dentists, a team that helps dental practices to implement or improve treating snoring and sleep apnea in their practices, Dr. Lipsey has helped other dental practices incorporate iCare to grow their businesses.

“In the last five or six years, we are very near to doing $1,000,000 in business that we would have never done otherwise. I know this money would have never come in, no matter how you look at it. We just didn’t have the means of helping people pay for what they needed. This could have been money out the door that we were able to easily save by using iCare Financial.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.


Patients and Dental Team Grateful for the Opportunity to Offer Flexible Payment Plans at Dr. Rick Friedrichs, DDS

iCare Financial Dental Newsletter – January 2017

Dr. Rick Friedrichs, DDS is a general, family and cosmetic dental practice located in Tomball, Texas. The practice has been serving the Tomball Community for over 30 years, and their philosophy is “to always be a patient centered practice that is dedicated to providing comprehensive dental care in a warm, caring, Christian environment.” In addition to regular exams and cleanings, this innovative practice also offers orthodontics, dental implants, smile makeovers and treatments for TMJ/ TMD.

When it comes to payments, the practice accepts most forms of insurance. However, as with most dental offices, patient insurance only covers a small portion of treatments. As a result, Dr. Friedrichs and his team offer other means of Financing such as Care Credit and iCare Financial. As they proudly promote on their website, iCare Financial offers 0% interest and instantly approves all patients without a credit check.

They have been using iCare Financial for about 3 years for patient payments and have found it to be quite successful. Dr. Friedrichs and his team stated that they would definitely recommend iCare to other dentists.

A Match for the Practice’s Approach and Philosophy

General Manager Brad Bowsher mentions that using iCare Financial has enabled the practice to offer dentistry to patients that they otherwise wouldn’t be able to help. If not for iCare, the dentist would be “putting out fires” for people having issues rather than offering comprehensive dentistry.

Dr. Friedrichs explained, “In many cases I can now treat comprehensively what I would’ve treated palliatively or limited in the past. So, it’s been a great benefit for me as well as the patients.”

Brad added, “It’s a blessing for our patients and for our practice as well, as we are a Christian oriented practice. Patients are very thankful. Some went years and years with no one able to help them. Some don’t have wherewithal to save money just for dental work.”

An Improvement on Past Payment Policies

The reality of the situation, as Brad explained, is that many patients they see simply don’t have credit. “They are good people who have experienced some difficulties,” pointed out Brad. “Now they are able to get the work they really need, like a root canal, instead of pulling a tooth.” Further, the use of iCare Financial has allowed the practice to add an additional $150,000 to $250,000 of income each year.

Consistent Marketing Welcoming All Patients

The practice’s marketing states that there is an interest free Financing plan for everyone. That means that “if you fit the criteria, there is a plan for you.” Patients who have come to Dr. Friedrichs and have seen this to be true, then tend to happily refer their friends and family. New patients, of course, are also pleased to find a dental practice that will work with them financially.

Don’t ever turn another patient away.

Give yourself and your staff the confidence to offer comprehensive and cosmetic treatments while knowing you have a finance program to get the job done.

Get your practice set up today.

Don’t Delay Call 1-800-862-7908. Or click here to email us.